Thursday, July 19, 2018
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 HelpDesk WebSite

We have relied on the popular nService software to power an easy to use help desk website.

End users come to the self help portal to search the knowledge base, submit service requests and check their status. Service technicians use the website to publish knowledge, list, assign, respond to, resolve and close service requests.

Other features include customizable web pages, reports, multiple service management, product catalog, asset management, service billing, service level agreement, request workflow, email integration, Active Directory integration, and more.

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